You can change your positioning to appear more unique or higher-value by leveraging multiple tools related to anchoring, framing and contrast and others.
There are three main ways to achieve this:
- Change your anchoring and/or your consented claims
- If you claim to be the best, the fastest, or whatever the initial claim is, anyone that is coming to you is consenting to that claim, in a way;
- If I write a book claiming to be “the top executive coach” and you come to me having read that book, you believe to an extent I am the top executive coach;
- Change your reputation
- Regardless of what you actually do, you can decide to actively be known for a specific thing, and people will expect it when coming to you;
- Many companies are known as “family-oriented” or “friendly”, and despite bad things they do, they keep that reputation;
- Use bundling
- You can claim that you are a certain thing conditionally based on something;
- “I am the best manager in this company… for top performers in specific”;
- “I am a coach that generates a lot of results… for committed clients only”;
- Change the actual paradigm
- Being in a league of your own and changing the game
- Apple vs. other electronic device manufacturers;
- Tony Robbins vs. other personal coaches;
Underlying Psychology/Biases
Sub-Techniques
- Changing your claims and reputation
- You can create a reputation for being whatever you want. The best, the fastest, or any other variation;
- It leverages labeling fallacies, which are very effective and dangerous;
- When a label sticks, it will even resist evidence to the contrary;
- For example, a company claiming to “care about their customers”, and despite doing multiple things to the contrary, the initial label sticks;
- Using bundling
- Stating that your value proposition is conditional to something else;
- “I’m the best real estate agent… for clients that pay a 6.5% fee”, as in, “I don’t guarantee results for the others”;
- “I’m the best fund manager… for allocators that comply with our requests provisions”, as in, “If you have different ones, no guarantees”;
- In short, you’re declaring the conditions that are necessary for you to perform and stating that you only perform under those conditions;
- Changing the paradigm
- The hardest of all techniques;
- Interesting mnemonics:
- Clayton Christensen’s definition of disruptive innovation. Do something that is 10x faster, 10x better, or that does something to a different order of greatness as the competition;
- Grant Cardone’s 10X rule. Same theory. How can you do 10x more? Serve 10x more customers? Work 10x faster?
- Being the first, best or only at something;
- For example, either being the best candidate for a position, the first one, or the only one;
- This can be changed by changing the option set;
- I may not be the best executive overall, but I may be the best executive in this company;
Examples
- The Pareto Principle (80/20)
- Usually, the top 20% of people in an industry control 80% of it and have 80% of all profits, while the other 80% only have 20%. This can even be more extreme, such as 90-10 or even 99-1;
- Book authors
- When you consult with a book author, you are accepting their claims of being an expert at something, as they are publicly stating they are;
- Playing by your own rules
- When you change the paradigm and play your own game, you will have your own platforms, audiences, products and services, and won’t even be comparable to others;
- Steve Jobs and hoodies
- Although this is common in Silicon Valley now, at the time, Steve Jobs was the only Fortune 500 CEO to dress in a black hoodie and jeans. He did because he changed the paradigm. When you’re 10x better than the others, you can do whatever you want;
Commercial/Known Uses
- The Pareto Principle (80/20);
- Grant Cardone’s 10x Rule;
Key Takeaways
- The are four major methods to achieve this:
- Change your anchored claims;
- Change your reputation;
- Bundle your value proposition with conditions;
- Change the actual paradigm;
- You can change your claims and reputation by changing the initial anchor, the initial impression. Be known for that and it will resist evidence to the contrary;
- You can bundle your value proposition based on conditions. “I’m the best under [ABC] conditions. Otherwise, no guarantees”;
- You can actually change the game if you can change the paradigm. Be the first/best/only, or do something 10x more than others;